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@itsaxolotlgaming Hello! Please provide a bit more detail. Are you using a Mac / PC or console like Playstation or Xbox? If you're on Mac / PC, are you launching the game from Origin or some other way like a desktop shortcut? What happens exactly when you try to launch the game?
i am using a Mac and i’m launching it by clicking on the app on the desktop
Please can you provide more information about your Mac. Instructions on how to do so and what to provide here - http://answers.ea.com/t5/The-Sims-Mac/READ-FIRST-Sims-4-Mac-Help-Guides-and-Troubleshooting/m-p/4612396/highlight/true#M162
Follow these steps to launch a new clean game and try to narrow down the issue - https://answers.ea.com/t5/Technical-Issues-Mac/READ-FIRST-Sims-4-Mac-Help-Guides-and-Troubleshooting/m-p/4612394#M163
Nevermind I fixed it. it was because I had corrupted CC
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