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@itsaxolotlgaming Hello! Please provide a bit more detail. Are you using a Mac / PC or console like Playstation or Xbox? If you're on Mac / PC, are you launching the game from Origin or some other way like a desktop shortcut? What happens exactly when you try to launch the game?
- 4 years ago
i am using a Mac and i’m launching it by clicking on the app on the desktop
- Bluebellflora4 years agoHero+
Please can you provide more information about your Mac. Instructions on how to do so and what to provide here - http://answers.ea.com/t5/The-Sims-Mac/READ-FIRST-Sims-4-Mac-Help-Guides-and-Troubleshooting/m-p/4612396/highlight/true#M162
Follow these steps to launch a new clean game and try to narrow down the issue - https://answers.ea.com/t5/Technical-Issues-Mac/READ-FIRST-Sims-4-Mac-Help-Guides-and-Troubleshooting/m-p/4612394#M163
- 4 years ago
Nevermind I fixed it. it was because I had corrupted CC
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