@InkedJeff
Thanks for providing that! Let's try the following-
1. Turn off Your system completely, let it sit for a few minutes and power it back on.
2. Make sure your game is up to date.
- Go to the PlayStation home screen.
- Highlight the game you're playing and press the Options button on your controller.
- Select "Check For Update" and install any updates that are available.
- Restart the Console completely.
3. Make sure your console system software is up to date.
- Select Settings at the top of the PlayStation home screen.
- Choose "System Software Update" and allow any system updates to install.
- Reboot your PlayStation.
4. Uninstall and Reinstall The Sims.
If these steps don't help, please test a brand new save file as well, let me know if the issue continues there.