Can’t load into World

My girlfriend plays the Sims 4 on the PlayStation 5 and owns a lot of the expansions, packs, and things like that. It takes a long time to load up to the main menu, but when she tries to go into her world it loads and stops about 75% on the loading bar and won’t load anymore. Is there something that we can do to make the game load better, or is it just from her owning a lot of packs and expansions?