Forum Discussion

7cdff0f9f95de7c2's avatar
9 months ago

Can’t play online

I have reset my advanced network settings and I still can’t play online. I am trying to play sims 4 on my Xbox and it will only do offline and I cannot find any fixes 

1 Reply

  • EA_Solaire's avatar
    EA_Solaire
    Icon for Community Manager rankCommunity Manager
    9 months ago

    Hi 7cdff0f9f95de7c2 

    Do you have Enable Online Access Features checked in your game options?

    Is your Xbox account set as an underage account?