Forum Discussion

Chibikitsune209's avatar
6 years ago
Solved

Can't access the second floor

I play on PS4 and I can't seem to access the second floor of my most recent build. My sims just won't go up there. There is nothing blocking my stairs and I can't click on the second  story floor either. No option to "go here" comes up. All my sims do is the "I don't know" behavior when I click on an object on the second floor, like the bed or chairs. I am also not sure if this has anything to do with the most recent update with new events?

  • Chibikitsune209's avatar
    Chibikitsune209
    6 years ago

    Ok, I fixed it. I just had to bulldoze the house and then replace it, since I saved it. 

4 Replies

  • @Chibikitsune2096  check for items under stairs landings, hanging plants, pictures, curtains, bookshelves. Pretty much anything near the stairs or under the stairs landings can cause routing issues.

  • Chibikitsune209's avatar
    Chibikitsune209
    6 years ago

    Thanks for the reply! I will look again, but for the most part, I have already deleted anything close to the stairs. I even got rid of the second floor and rebuilt it. But I will check again to see if there was something I missed. 

  • Chibikitsune209's avatar
    Chibikitsune209
    6 years ago

    Ok, I fixed it. I just had to bulldoze the house and then replace it, since I saved it. 

About The Sims 4 Technical Issues - Consoles

Get help with your technical issues in The Sims 4 on Xbox and PlayStation in this community forum.4,857 PostsLatest Activity: 4 hours ago