Forum Discussion

annanuttall83's avatar
annanuttall83
5 years ago

Can't Update file on Playstation 5

Hi there, the new update file came out yesterday (I think version 1.05 but I might be wrong), but I'm unable to install it on my Playstation 5.

It will just keep saying error and wouldn't let me use any of the network features on The Sims either. 

I have tried multiple ways to fix this but no luck, so I'm hoping you guys can help me. 

I only play The Sims on the console so without this update file I'm unable to play. ☹️ 

Please help and thank you. xx 

playstation
xbox

2 Replies

  • PoptartJuniper's avatar
    PoptartJuniper
    Hero (Retired)
    5 years ago
    @annanuttall83 While in the PS5 dashboard, can you press the center PS button on your controller. In the menu bar that appears on the bottom, go to the uploads/downloads. Select it. Once in the uploads/downloads section, highlight the patch and delete it.

    Then select the sims game on your home screen, press the options button and select "check for update." See if that helps.

About The Sims 4 Technical Issues - Consoles

Get help with your technical issues in The Sims 4 on Xbox and PlayStation in this community forum.4,693 PostsLatest Activity: 22 minutes ago