Forum Discussion

c2imvg417i4c's avatar
2 years ago
Solved

Cats & dogs won’t show up

I just brought the cats & dogs bundle disk but when I go to create a family I do not have the options to create a pet. Also this is my first time playing sims on the Xbox one and I do not see anything in the add-one.

  • Hello I found a solution I uninstalled it, then reinstalled it, and I was able to get it

4 Replies

  • EA_Solaire's avatar
    EA_Solaire
    Icon for Community Manager rankCommunity Manager
    2 years ago

    Hi there @c2imvg417i4c,

    With your Cats & Dogs disk inserted into your Xbox, please try the following steps to be sure the content is installed:

    • Highlight The Sims on the dashboard
    • Press the Menu button on the controller
    • Select "Manage Games and Add-ons" 
    • You should see an option here to "Install" your DLC

    Let me know if your bundle still isn't available once you've tried this 

  • Hello I found a solution I uninstalled it, then reinstalled it, and I was able to get it

  • EA_Solaire's avatar
    EA_Solaire
    Icon for Community Manager rankCommunity Manager
    2 years ago

    @c2imvg417i4c 

    Thanks for the update, glad to hear you're seeing your content in-game now! 

    If you run into any other issues, don't hesitate to let us know 🙂