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Kaywayy49's avatar
Kaywayy49
Seasoned Newcomer
4 months ago
Solved

CATS AND DOGS PS5!

Hello everyone, I noticed that while playing the game via PS5, that we don’t have the cats and dogs expansion pack. So someone else posted about having the same issue and one of the managers replied ...
  • EA_Solaire's avatar
    4 months ago

    Hey there Kaywayy49​ 

    First let's be sure your pack is fully installed by following these steps:

    • Restore the licenses on your console 
    • Go to your Game Library 
    • Scroll to Your Collection
    • Select The Sims 4
    • Scroll down to Add-Ons and locate your DLC here
    • Select the DLC in this list and select Install
    • When the download finishes, let your new content install and restart The Sims