Forum Discussion

dravidian0745's avatar
7 months ago

Color Issues with Menus and Objects

Some menu options and sims faces in photos on menu screens, and then in game many light colored objects have a hot pink tint or pixelated coloring to them. It’s very frustrating and distracting and not sure what happened. photo example attached. none of that stuff should be pink. i tried restarting the game but getting the same issue.

1 Reply

  • EA_Solaire's avatar
    EA_Solaire
    Icon for Community Manager rankCommunity Manager
    7 months ago

    Hey there dravidian0745 

    Let's try the following to clear this up:

      • Go to the PlayStation home screen. 
      • Highlight the game you're playing and press the Options button on your controller.
      • Select "Check For Update" and install any updates that are available.
      • Restart the Console completely.
    • Make sure your console system software is up to date. 
      • Select Settings at the top of the PlayStation home screen.
      • Choose "System Software Update" and allow any system updates to install.
      • Reboot your PlayStation.

    • Uninstall and Reinstall the game:

      • Go to Settings > Application Saved Data Management > Saved Data in System Storage > Delete.
      • Select a game or application.
      • Set check marks beside the data you wish to delete or Select All.
      • Select Delete > then OK to confirm your decision.

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