Comfy gamer kit items locked
hello hello i've had the comfy gamer kit for awhile and for some reason today when i try to get the items the items are locked and idk what to do can someone help? idk if it's a glitch or something else.
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4 Replies
So I was but I did what you suggested before and I fixed it so the problem is fixed thank you!
EA_SolaireCommunity Manager
Could you attach a screenshot to your post of what exactly you're seeing please?
It is installed on my console and game it just says its locked and for some reason its showing the simoleon price and then .00 with it but ill try this out and see if it fixes it
- EA_Solaire
Heya xy6nv0itjqib
First, please be sure this Kit is fully installed to your console with the steps here:
- Restore the licenses on your console
- Go to your Game Library
- Scroll to Your Collection
- Select The Sims 4
- Scroll down to Add-Ons and locate your DLC here
- Select the DLC in this list and select Install
- When the download finishes, let your new content install and restart The Sims
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