Ideas

Console Settings Reverting to Default Every Time Game Is Launched.

Hi, so I couldn’t find a forum with this particular issue. But as stated in the title, EVERY TIME I launch my game (I’m personally on PS5, but I know Xbox players are having the same issue as well, unaware if PC’s are.) my settings revert back to their default. I get the pop up of agreeing to the EA Terms & Conditions, then to set my Screen UI scale.

Once that’s over I hit my current save and the “Emily Tutorial Guide” pops up and it’s acting like I’m in a brand new save file, needing help, and never played a day in my life when I’m clearly not. (Note to add, my save is fine, my stuff is there it’s just the settings.)

So I have to click her off my screen, along with changing any settings (such as the control help legend overlay) off, along with any pack settings off. I save them every time I get on, but each time I save and exit my game, and get back on, where it’s minutes, hours, or days later…EVERYTHING is reset to the original default settings. No matter what is turned off, changed and then saved…it’s like it’s memory is wiped when it comes to the Terms & Conditions, Screen UI Scale, and the settings in game.🫠 (And yes, my EA account is linked, which I made sure to test if that was the culprit. Unfortunately it was not.) 

3 Comments

  • simplysimmer86's avatar
    simplysimmer86
    New Spectator
    2 days ago

    Yes I’m having the same issue on Xbox! Everytime I’m  playing I have to switch these settings on to my preferred settings. It’s also seen the cursor disappear during gameplay making it hard to complete any actions especially the event! 

  • BrooklynLove05's avatar
    BrooklynLove05
    Seasoned Newcomer
    24 hours ago

    Yes. I am having the same issues and also everytime I go to save it crashes and takes me to home screen. I have done everything hard reset, clear cache, uninstall/reinstall, wired (direct connection) of internet 🛜, unwired . I have over 80 packs , so much money spent on this game and I cannot enjoy game play! Please fix these issues for us console players.

  • TheLittleCrayon1's avatar
    TheLittleCrayon1
    New Spectator
    6 hours ago

    Same issue here. 
    PS5 user. 
    every single time I load a save file. Been ongoing since the update just beside EBN was released.