Copying Add Ons, Sims 4
i reinstalled my sims 4 cats and dogs bundle and it says that its installed but then goes to a screen that says "copying add ons" it'll get halfway there and then start over again saying "copying add...
Forum Discussion
EA_Solaire
Community Manager
Community ManagerHey there @TorrieM91,
Are you using a digital or disk version of the game?
- @EA_Solaire The disk version
- EA_Solaire
Thanks for the info!
First, let's be sure your disk is free of any scratches or dirt. If it looks clean, we'll want to uninstall the content completely from your console. Once you've uninstalled it, please disconnect your console from the internet, and reinstall the game offline using the disk.
Once it's fully installed from the disk, go ahead and reconnect your console to your network, and you'll be prompted to install some online updates. Let me know if this sorts the issue for you!
- @EA_Solaire I tried and right after it installs it goes right to copying add ons even without the internet connected 🤦♀️ I don't understand why. I've never had this issue before.
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