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bubbiekins's avatar
bubbiekins
3 years ago
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Cottage Living issue on PS4

I am playing Sims 4 on a PS4. I purchased the Cottage Living expansion pack and have been playing it for several months. The last time I opened my saved game I received an error message that said: "G...
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xbox
  • EA_Solaire's avatar
    EA_Solaire
    3 years ago

    Hey there @bubbiekins,

    It sounds like Cottage Living isn't currently installed on your PS4. We can check for that by following these steps:

    1. Quit the game if you have it running.
    2. Go to your Library
    3. Choose Purchased
    4. Select The Sims 4
    5. Scroll down to Playstation Store and open My Add ons
    6. Find your DLC in the list and start the download
    7. When the download finishes, let your new content install and restart The Sims

    Let me know if you have any issues once you've tried this please! 

EA_Solaire's avatar
EA_Solaire
Icon for Community Manager rankCommunity Manager
3 years ago

Hey there @bubbiekins,

It sounds like Cottage Living isn't currently installed on your PS4. We can check for that by following these steps:

  1. Quit the game if you have it running.
  2. Go to your Library
  3. Choose Purchased
  4. Select The Sims 4
  5. Scroll down to Playstation Store and open My Add ons
  6. Find your DLC in the list and start the download
  7. When the download finishes, let your new content install and restart The Sims

Let me know if you have any issues once you've tried this please! 

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