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OGRevellica's avatar
OGRevellica
Rising Rookie
2 years ago
Solved

Daily Rewards Crashing PS4

Ever since the update adding Daily rewards was installed, my game is tanked. I kept getting blue-screen errors telling me an add-on is corrupted & I need to reinstall, & the add-on it shows as corrup...
playstation
xbox
  • EA_Solaire's avatar
    EA_Solaire
    2 years ago

    @OGRevellica 

    Thanks for those details, if you're seeing this error using a digital version of the game, it sounds like your console may need to be sent in for repairs. Please reach out to PlayStation support directly so they can look into this a bit further with you. 

EA_Solaire's avatar
EA_Solaire
Icon for Community Manager rankCommunity Manager
2 years ago

Hello @OGRevellica 

What specific error code are you seeing when this happens? From your PS4 main menu, please head to Settings-> System-> Error History. 

  • OGRevellica's avatar
    OGRevellica
    Rising Rookie
    2 years ago

    Hello! 🙂

    14 instances of:

    Error Code: CE-30005-8

    ... since 5/28/2024

    • EA_Solaire's avatar
      EA_Solaire
      Icon for Community Manager rankCommunity Manager
      2 years ago

      @OGRevellica 

      Thanks, this error points to an issue with the game disk, or the hard disk drive in your console. Are you still currently playing the disk version, or are you now using the free digital version of The Sims? 

      • OGRevellica's avatar
        OGRevellica
        Rising Rookie
        2 years ago

        Hello!

        I stopped using the disc & did a fresh install with the Free download version since around the beginning of this year

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