Error Code 0 - trying to save over an existing save deletes it
Product: The Sims 4
Platform:PlayStation 5
Which language are you playing the game in? English
How often does the bug occur? Every time (100%)
What is your current game version number? current newest as of may 5 2024
What expansions, game packs, and stuff packs do you have installed? pretty much everything
Steps: How can we find the bug ourselves? Trying to overwrite an existing save gives Error Code 0 and deletes the save
What happens when the bug occurs? Trying to overwrite an existing save gives Error Code 0 and deletes the save. If I save to a new file it does work, but if I then try to overwrite this new file it gives the error and deletes it. Autosave also seems to be corrupted, when i go to the Load menu the autosave area is blank. First got this bug during a wedding event. I also noticed that a bunch of pictures taken at the event turned completely black (thankfully no other pics in the game seem effected). If I save to a new file, exit the game, delete the previous save files and then start playing things seem to work for a while, I can save over existing save file and Autosave shows a save, however after playing for a little while the error comes back. saving the game now seems to take a very long time
What do you expect to see? the game save correctly and not delete the save file
Have you installed any customization with the game, e.g. Custom Content or Mods? On console - never used.
Did this issue appear after a specific patch or change you made to your system? No
game crashed during a wedding event. tried to do the event again and save during it and this is when Error Code 0 first appeared. did not have a wedding cake set in the event.
Have tried deleting a bunch of stuff related to the wedding event, deleting stuff out of the library, even deleted a sim I had added to the household to take pics during the wedding event. PS5 has plenty of space (100+gb) so it is not a space issue. This is also the only save file. At this point the game is borderline unplayable, its a pain in the * to make a new save every time and delete the old saves; I'm worried its going to end up just deleting the saved file entirely and I'll lose all 1700hrs of gameplay up to this point.
For this specific error code, please follow the steps in the pinned post at the top of the forums here to clear that up.