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mikeymike6q's avatar
mikeymike6q
New Novice
1 hour ago

Error code SIMS DELIVERY ERROR Code:00000008:0000000000000193

I posted this on the reddit but im hoping someone here can help me. Below is the context regarding how I got the error code

Xbox, no cc. Version 2.13

I have a glitched lot 

 I saved my game just before testing out a lot that was a business-and-hobbies lot with multiple units on top—a lot I converted to rentals. I made a sim and had him move into it.  saved before moving him into that lot. 

When trying to open the lot, it kept me in a loading screen, so I force-closed the app.

Now, when I try to load that lot, it finishes moving them into that lot, and I can not do anything after. For example, if I try to go back to manage Sims, I'm stuck on the loading screen. I tried deleting the lot, but then the lot is inaccessible for use after I can't build anything else. I can't revert to an even further save. And I'd like to fix this lot if possible, so that even if I have to delete the sim or lot, I can at least build something else on it.

 I'm going to try to load the lot. and replace the lot before going back to manage worlds and see if that helps. But I can't move the SIM out or delete the SIM. It's like the SIM no longer exists until I try to load into that lot, and when I do, they effectively glitch it.

Part 2 : I did some testing yesterday, and I was able to load into the lot and change it to residential without getting stuck in a loading screen. The sim doesn't appear in manage households but does appear in the gallery. So now I'm not sure what happened. I originally made the guy, moved him into a beginner's lot, saved, then moved him into the lot that glitched. So I'm not sure where the glitch is, and why he doesn't show up in manage sims, but does in the gallery.  So, before I could fresh save myself, it froze after trying to load another lot from the marketplace. Now, when I finally boot into it, I get this error code in the top right, and it's still giving me issues. 

Thoughts? Prayers? Help?

crashing
xbox

1 Reply

  • EA_Solaire's avatar
    EA_Solaire
    Icon for Community Manager rankCommunity Manager
    1 hour ago

    Hi mikeymike6q​ 

    Please try the following and let me know if that error is still appearing for you:

    Power cycle your console:

    • Turn off your console by pressing the Xbox button on the front of the console for about 10 seconds, until it shuts down completely.
    • Unplug the console's power cable. Wait 10 seconds.
    • Important Be sure to wait at least 10 seconds. This step resets the power supply.
    • Plug the console power cable back in.
    • Press the Xbox button on your console to turn it on. 

    Check that your game is fully updated:

    To set your console to automatically receive updates:

    • Press the Xbox button to open the guide.
    • Select System > Settings > System > Updates & downloads.
    • Select Keep my console up to date for console and Keep my games & apps up to date for games and apps.

    Check that your console system software is updated:

    • Make sure your console is connected to the internet, and then press the Xbox button to open the guide.
    • Select System > Settings > System > Updates & downloads.
    • Under Updates, you’ll see:
      • Console update available. Select this button to begin your update, or
      • No console update available. This means your console is up to date

    Uninstall and Reinstall the game:

    Uninstall

    • Press the Xbox button to open the guide, then select My games & apps > See all > Games.
    • Highlight the game you want to uninstall, press the Menu button select Uninstall, and then follow the prompts.

    Reinstall

    • You can then reinstall the game by inserting the disc or downloading it again from the Microsoft Store or Xbox Game Pass, or go to My games & apps > Full library.
    • DLC - Highlight the Sims 4 on the dashboard. Press the Menu button, Select Manage Games and Addons. Install all the DLC from there.

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