[FAQ] Sims 4 Console Download and DLC Issues
This thread will cover the most frequent issues concerning DLC downloads and content.
Please click on your specific console platform under each header for more information.
For DLC Troublesho...
Forum Discussion
@simsplayer818 A help thread for common download and DLC issues is here: [Read First]FAQ - Sims 4 Console DLC Issues
If your packs have disappeared, it's usually because the purchasing account is no longer on your console or your console is not set to home on the purchasing account. All this is covered in the above linked thread.
@PoptartJuniper Thanks for replying, I'd already checked that console feed before posting. Just like with save error 22 none of the fixes and tips here work. I'm starting to think is it my console specifically causing the problems but all I use it for is Sims and it's 3 years old. It's saying the pack is corrupted and won't install again. I'm going to try Microsoft support again. Cheers anyway
- @simsplayer818 In addition to this, after logging on again today I've lost 6 more packs that will now not download again.
- @simsplayer818 If your hard drive is bad there may not be room for the packs. You'd have to contact Xbox support for that.
- @PoptartJuniper Spent all afternoon on the phone to Microsoft support. Luckily got someone really helpful. Had to to a full reset and remove everything from my console on his advice as nothing else we tried worked. I'm now halfway through reinstalling Base game plus my 33 expansion packs and he's ringing back tomorrow to check I got it all back. So far it's working and the lost packs are back.
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- EA_Cade3 years ago
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