[FAQ] Sims 4 Console Download and DLC Issues
This thread will cover the most frequent issues concerning DLC downloads and content.
Please click on your specific console platform under each header for more information.
For DLC Troublesho...
Forum Discussion
So I just got a sim pack and I downloaded it and everything but it’s not showing up? It says I have the pack and it’s downloaded but there isn’t new clothes, hair styles, or new objects. I’ve tried looking for answers but I play on a ps5 and everyone who’s had the same problem plays on PC so I’m not sure what to do :,>
EA_SolaireCommunity Manager
Hi @Koyasimpp,
I've moved your post over to the console boards instead.
Which pack are you having issues with exactly? Let's make sure it's properly installed to your PS5 with these steps:
- Quit the game if you have it running.
- Go to your Library
- Choose Purchased
- Select The Sims 4
- Scroll down to Playstation Store and open My Add ons
- Find your DLC in the list and start the download
- When the download finishes, let your new content install and restart The Sims
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