Have you installed any new packs? Eco life or the starter pet?
When the magic pack was released this issue was constantly occuring it got to the point where I stopped playing completely.
However after the new update that was released recently I have noticed significant changes.
I can now play the story with exceptions if I travel out of the current town it crash. However if I travel in the same neighbourhood then it allows me to travel to the selected locations within the neighbour.
This is without the cheat codes active though.
I can now build without it crashing and loosing hours of progress. Again this is without cheat codes being active.
When I do travel out of the neighbourhood its loading more before actually crashing as previously it would just load a little then crash to the home screen of the console.
It's the most annoying encounter I've experienced with ea as they have done little to nothing to resolve this...
If you save your current game on a new save then delete the first save which has the issues you may find this will help prevent crashing.
If you've applied cheats then try this (move objects)
if you look through your builds see if any of the items you have used are not in a valid position so say for instance you have a statue on a shelf that wouldn't normally fit on without the cheats. If you have items like this or you have made them bigger or smaller remove them items and save again. This again may help but I can't guarantee this.
I used the water tool to change the effect on my pond and not the pool which I believe is where the issue started as it was after I installed the Magic pack.
After that my account was unplayable after many attempts once I managed to get through all of my builds this issue was still there but not as frequent.
I've also seen a few reports stating that if you have all the lots in your neighbourhood fully furnished then to save the lots to the community and remove them from the plot have as few houses fully furnished on each neighbourhood as possible.
I know this is extremely frustrating when alot of time and money has been put into the game.
Hopefully we'll have a full fix sooner than the next pack is released as they only seem to put a patch out when they are releasing more content which personally I don't think is acceptable what so ever.
