Forum Discussion

helenajade863's avatar
helenajade863
6 years ago
Solved

[FIXED] [XB] Crashing during travel, save the game, in build mode

Product: The Sims 4 Platform:Microsoft XBOX One Which language are you playing the game in? English How often does the bug occur? Every time (100%) What is your current game version number? GP06:...
playstation
xbox
  • EA_Solaire's avatar
    EA_Solaire
    3 years ago

    Hey all,

    This issue was resolved in Patch 1.70.

    Please be sure to fully close and update your game- if you're still having crashing issues once your game is fully updated, please create a new thread here so we can investigate further.

CrypticKam's avatar
CrypticKam
Rising Adventurer
6 years ago

I now have 2 of my main houses that won't load. I crash to my Xbox home screen every time. Family #1 has a home lot file size of 573 kb and a family size of 657 kb according to the gallery.  Family #2 has a home lot file size of 6 mb and a family size of 145 kb. Not sure how that lot file got so big. Anyway, it was completely playable 2 months ago with zero problems. Now it will not load. My gallery has been cleaned up.  Tons of Maxis files removed. When will my game stop crashing while traveling? When will my lots be playable again?  We've been waiting for a fix way too long! 

I've done all the steps you recommended and it did not help at all. This IS an EA issue that needs to be addressed. 

 
skycrop's avatar
skycrop
6 years ago

The past few days I discovered I can no longer use buid mode if I want to save my game.  Every time I save either in build mode or in live mode after I was in build mode the save crashes my game.  If I never use build mode the save works just fine.  I think there was an update after nifty knitting came out and since then I've had this problem.

I have al packs except eco living, spa, & dining out. xbox.

  • CrypticKam's avatar
    CrypticKam
    Rising Adventurer
    6 years ago
    @skycrop Are you playing on Xbox One S?

About The Sims 4 Technical Issues - Consoles

Get help with your technical issues in The Sims 4 on Xbox and PlayStation in this community forum.4,738 PostsLatest Activity: 22 minutes ago