Forum Discussion

6 years ago

Solved

[FIXED] [XB] Crashing during travel, save the game, in build mode

Product: The Sims 4 Platform:Microsoft XBOX One Which language are you playing the game in? English How often does the bug occur? Every time (100%) What is your current game version number? GP06:...

playstation

xbox

EA_Solaire
3 years ago
Hey all,

This issue was resolved in Patch 1.70.

Please be sure to fully close and update your game- if you're still having crashing issues once your game is fully updated, please create a new thread here so we can investigate further.

KIngTai98

6 years ago

Product: The Sims 4
Platform:Microsoft XBOX One
Which language are you playing the game in? English
How often does the bug occur? Every time (100%)
What is your current game version number? 1.31.106.2300
What expansions, game packs, and stuff packs do you have installed? All of them other than spooky stuff and luxury party stuff.
Steps: How can we find the bug ourselves? By going into build mode then exiting build.
What happens when the bug occurs? It won't let me move then it freezes then it takes me to my home screen.
What do you expect to see? I expect my game not to crash when I exiting build mode,
Have you installed any customization with the game, e.g. Custom Content or Mods? On console - never used.
Did this issue appear after a specific patch or change you made to your system? Neutral/Not Sure

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Cannot add video

crinrict

Hero+

6 years ago

@KIngTai98 Merged your post with the master crashing thread on build mode crashes

ra7orrat
6 years ago
On Xbox1, I got two households where I got the issue of crashing when exiting build mode.
Usually the first time I open buildmode and exit it all works fine but if I do it a seconde time the game crashes.
The weird thing is that (at least for now) it is just happening for those 2 households on their homelot.
This has started after I installed NK btw.
- helenajade863
  6 years ago
  In the houses that you're playing in do they have basements?
  Ive noticed if I play a house hold with basements the crash happens more often same with having a pregnant sim in the house also
  - ra7orrat
    6 years ago
    @helenajade863they do have basements.
    But I've been playing with a different household now and they got a basement too, no crashes so far.