Forum Discussion

6 years ago

Solved

[FIXED] [XB] Crashing during travel, save the game, in build mode

Product: The Sims 4 Platform:Microsoft XBOX One Which language are you playing the game in? English How often does the bug occur? Every time (100%) What is your current game version number? GP06:...

playstation

xbox

EA_Solaire
3 years ago
Hey all,

This issue was resolved in Patch 1.70.

Please be sure to fully close and update your game- if you're still having crashing issues once your game is fully updated, please create a new thread here so we can investigate further.

simsplayer818

Hero

5 years ago

I've got crashing too since the most recent update with colour swatch additions. I had to upgrade to Xbox series S about 6 months ago as it was crashing on Xbox one, but worse I was losing everything to save error code 22.

Now it's suddenly crashing to home on Save and Exit. Then it's doing a data synch when I login the next day. For me it's more annoying than anything especially on top of all the other bugs in my game. I know the team is looking at these things but every time there is an update I'm scrolling through it for some of the major issues in my game and left disappointed. Colour swatches could have waited in my opinion, there are major issues affecting gameplay that need addressing. I do love this game. I've played every incarnation since day one on PS, PC and Xbox. I've never spent so much time whinging about it as I have this year though.

helenajade863

5 years ago

@simsplayer818 I've stopped playing completely now as it's been going on for about 2 years now for myself. Raised it countless times but nothing seems to be happening with a fix.
Maybe some of the trouble shooting methods from other players might be able to make the game abit more playable but sorry to say once this happens it will continue and it will be a continuous crash.
Its disheartening to say after all the money we've spent and we can't even play the game.