[Fixed][PS4] Sims 4 Freezing/Random Crashing Endless Loading Patch 1.33 - 1.37
Please update your game to Version 1.38 This issue is fixed with Patch 1.38.
For any other issue, please read this thread [Read First][Current Issues] Game Issues or Crashes Patch 1.38 (Feb 25 Update)
Patch 1.33 (Nov 10th) included a bug with Seasons, where Father Winter (Not Clement Frost) would duplicate infinitely, fill your save and cause freezing/lagging/endless loading. The issue was patched with 1.35. and fixed in 1.38.
Important!
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UPDATE: This has been patched in 1.38! Update your game and load your households to apply the fix. [Reference] New saves are not affected by the Father Winter duplication issue as of Patch 1.35 [Reference]
- Please also see this thread for more information Game Freezing because of Father Winter (Aftermath Patch 1.35)
- If you cannot get a household to load at all in your save, there may be no way to recover it even with the fix. It requires a household to be loaded to begin the culling process. A tutorial/help page for saving your sims to your library is here Save & Share a Household. The gallery portion isn't relevant for simply moving sims to another save.
PS4 Update and Power Instructions
1. Turn off Your system completely, let it sit for a few minutes and power it back on.
2. Make sure your game is up to date.
- Go to the PlayStation home screen.
- Highlight the game you're playing and press the Options button on your controller.
- Select "Check For Update" and install any updates that are available.
- Restart the Console completely.
3. Make sure your Console system software is up to date.
- Select Settings at the top of the PlayStation home screen.
- Choose "System Software Update" and allow any system updates to install.
- Reboot your PlayStation 4.
These crashes can happen randomly, and are not reproducible. Please always submit a video, a note and a crash report when the game crashes using the PS4 Report Tool on your console.
If the crash is specific, you can reproduce it, or it comes with a specific error code like 102, 122, 134, etc (CE-34878-0 is not a specific error code) please post a bug report in the bug forums.
The following is general troubleshooting for the PS4.
1. Turn off Your system completely, let it sit for a few minutes and power it back on.
2. Make sure your game is up to date.
- Go to the PlayStation home screen.
- Highlight the game you want to update and press the Options button on your controller.
- Select "Check For Update" and install any updates that are available.
- Reboot your PlayStation 4.
3. Make sure your Console system software is up to date.
- Select Settings at the top of the PlayStation home screen.
- Choose "System Software Update" and allow any system updates to install.
- Reboot your PlayStation 4.
4. Uninstall and Reinstall the Game.
Go to Settings > Application Saved Data Management > Saved Data in System Storage > Delete.
Select a game or application.
Set check marks beside the data you wish to delete or Select All.
Select Delete > then OK to confirm your decision.
This issue has been patched with Version 1.38, please update your game and load your household to apply the fix.
- Was your game save feeling the pressure to not continue with the Winterfest spirit? So were we. We have applied a fix that should help with the culling of extra Father Winters... affecting some saves. The Culling (it’s like The Happening, so something will happen… we hope) should start when loading into a Lot. Simmers with low-end machines and many, many Father Winters... in saves, may take some time (possibly hours… that is real-life hours, not Sim hours… just in case) for The Culling to complete. Afterward, Simmers should see an improvement in performance when playing these saves.
