Product: The Sims 4
Platform:Sony Playstation 4
Which language are you playing the game in? English
How often does the bug occur? Every time (100%)
What is your current game version number? 1.33
What expansions, game packs, and stuff packs do you have installed? All
Steps: How can we find the bug ourselves? Play the game longer than 5 minutes.
What happens when the bug occurs? CE-34878-0 The game sound crackles, cuts in & out, changes to inappropriate sounds entirely & then the game crashes. The sound issues are not consistent. I had the noise from a popcorn maker start once, then the game crashed 2 minutes or so later. Another time the game was in the loading screen, sound cut out entirely then the game crashed. Another I was fishing, all sound completely stopped, no ambient or music sounds. Then the crash.
What do you expect to see? I expect the game to have consistent audio without crashing.
Have you installed any customization with the game, e.g. Custom Content or Mods? On console - never used.
Did this issue appear after a specific patch or change you made to your system? Yes
Please describe the patch or change you made. This problem only began yesterday with the 1.33 update.
The length of playtime between crashes can vary from 5 minutes only just loaded into the game up to an hour. I've been timing them. The longest I've been able to play without this kind of crash has been on my home lot for just over 1 hour. The shortest was loading to a community lot where the audio failed in the load & then arriving at the venue broke the game.
EDIT: I should state that before posting this I restarted my game, did a complete sytem shutdown & rebuild my PS4 database. I also tried opening a vanilla game from start & the problem persisted.
