Forum Discussion

2 years ago

Solved

Gallery - “No Results Found”

I started playing on Xbox about 2 weeks ago and the gallery has allowed worked once. It keeps saying “no results found”. I have restarted my WiFi and I’ve restarted my Xbox. I’m pretty sure I’m logge...

playstation

xbox

EA_Solaire
2 years ago
@AmbearSims

Thanks for checking, please go ahead and run through the following steps:

Please run through the connection guide here as well as the steps from Xbox

Change your DNS settings (You can use the public google DNS primary: 8.8.8.8, secondary: 8.8.4.4, unless there is a different DNS you would rather use)

Try removing and re-adding your gamertag from your Xbox

Check that you have an open NAT type on your console

AmbearSims

2 years ago

No, it unfortunately still shows “no results found”

EA_Solaire

Community Manager

2 years ago

@AmbearSims

Thanks for checking, please go ahead and run through the following steps:

Please run through the connection guide here as well as the steps from Xbox
Change your DNS settings (You can use the public google DNS primary: 8.8.8.8, secondary: 8.8.4.4, unless there is a different DNS you would rather use)
Try removing and re-adding your gamertag from your Xbox
Check that you have an open NAT type on your console