Forum Discussion

Amirinsims's avatar
Amirinsims
Seasoned Newcomer
3 months ago
Solved

Gallery Results Issue

Not sure if this is a known issue… but for some odd reason whenever I tried to search my EA ID in the gallery on the website, no results show up, despite having millions of contents on the gallery. But oddly enough when I search the name of the items I’ve created they show up. I click on my EA ID, I get a No Result message.. it’s as if I don’t have any content on my page. Mind you this only occurs on the website, but on my PlayStation my EA ID works completely fine. Here are some screenshots to better explain my situation. 

  • Heya Amirinsims​ 

    If you're playing on console, your Gallery creations will appear under your PSN ID, not your EA ID. Are you seeing any results when searching for your PSN ID instead? 

2 Replies

  • Amirinsims's avatar
    Amirinsims
    Seasoned Newcomer
    3 months ago

    I even tried to search through my PSN ID. I will try again but weirdly everything will show if accessed from my console 

  • EA_Solaire's avatar
    EA_Solaire
    Icon for Community Manager rankCommunity Manager
    3 months ago

    Heya Amirinsims​ 

    If you're playing on console, your Gallery creations will appear under your PSN ID, not your EA ID. Are you seeing any results when searching for your PSN ID instead?