Forum Discussion
PoptartJuniper
6 years agoHero (Retired)
@woolylamb1117 If your game only gives you this error when offline, it sounds like your console is not set as home/primary.
Please see this thread for more help. [Read First]FAQ - Sims 4 Console DLC Issues
If this issue is occurring while you are online, you need to uninstall and reinstall your game.