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brittbratt35's avatar
brittbratt35
Seasoned Newcomer
8 hours ago

Game freezes during gameplay

Sul! Sul! I just want to say I love the new update with auto save and the features and fixes but I do have a big issue and the issue is when I'm playing the game it stop and freeze during live mode and the times it freezes is (sims hours)3am 8 am 6am and now it freezes during the afternoon (sims hours) and after it does that the graphics look fuzzy for a long time to the point I restart the game to make the graphics look clear but after awhile it's does it again and again....can someone resolve this issue so I can enjoy gameplay better thank you

graphics
xbox

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  • EA_mplsnow's avatar
    EA_mplsnow
    Icon for Community Manager rankCommunity Manager
    4 hours ago

    Hey brittbratt35​, 

    Glad to hear that you're enjoying the new update, and thanks for taking the time to report the bugs you've experienced since then! 

    For reference, it sounds like you might be seeing this graphics bug: [XB/PS] Blurry household items alongside the freezing, might be related to the following bug if you've noticed the freezing occurring when you fast-forward time at those Sims hours: Fast Forwarding freezes game. 

    With that said, since this report covers several bugs and we may have dedicated bug report threads open for them, we'll be locking this thread. If there isn't an active thread for some of the bugs you've pointed out, please feel free to create a new bug report for each unreported bug, or a new thread on our Console Technical Issues board for troubleshooting support. 

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