@PoptartJuniper Hello thanks for your reply...
However the link you have provided only takes me to a list of forms I've already reported this issue several times. Have constantly tried the troubleshooting methods that have been supplied. Only for the issue to continue.
This clearly needs escalating further as from the amount of users that are experiencing this issue are no longer able to play the game to its full potential.
This is going to make ea loose custom as they are not resolving an issue that has been effecting alot of users.
We need a resolution ASAP as it's just not acceptable how we are pushed to the side but ea are happily working on making surveys for the next content packs and releasing new packs.
The game is unfit for purpose as its unplayable.
The fact where players are required to delete there progress is unacceptable too.
Please help us simmers get our game back! There's only so long people can be patient for before they loose interest completely.. Which is where I'm at I'm hoping that more is done so I don't feel violated by ea by spending so much and not being able to use the content. If I wanted to donate to a charity cause I would have done but this is a corporation that provides goods for the purpose of entertainment. The only entertainment is the joke of a process they have when there users need actual help!
Community Manager
