Forum Discussion

kieran3954's avatar
kieran3954
5 years ago

Game keeps disconnecting my wifi every 10-30 mins; Xbox

I play on xbox, and the game keeps disconnecting my wifi on my xbox one every 10-30 mins everytime I play the game. My internet won't come back on either 20 secs or 10 mins later, it varies. It's bee...
playstation
xbox
  • kieran3954's avatar
    kieran3954
    5 years ago
    @PoptartJuniper I tried that too, and I really don't understand why it's still doing this. I'm at a point of maybe just quitting the game and start playing something else that will work for me. Sims 4 is really fun to play but being disconnected from my wifi every 10 mins is extremely irritating.
    • PoptartJuniper's avatar
      PoptartJuniper
      Hero (Retired)
      5 years ago
      @kieran3954 Can you try connecting your XBox using a cable instead of the wifi? The disconnections seem to be common with XBox. You may have some interference with the wifi on your xbox that is causing the disconnects. If the disconnect stops when you use a cable, you know there is interference with your wifi reaching your XBox.

About The Sims 4 Technical Issues - Consoles

Get help with your technical issues in The Sims 4 on Xbox and PlayStation in this community forum.4,697 PostsLatest Activity: 2 minutes ago