I play The Sims 4 on PS5 and since the last update my game stops responding the any buttons to select or go back. Like if I am in CAS and I go to the menu for the face and it starts bugging I can only move the selection but can not do anything else cant even open the game menu to save. The only way I was able to get out of this was to use my mouse.
Hi @VampireHeart91 This might be because you have outdated copies of Color Slider or 15 Clubs Per Sim. Both mods have been updated. If updating those (and deleting localthumbcache) doesn't solve your problem, check the lists at Broken/Updated Mods as your next step. TIP: You can subscribe to that thread for notifications when there's news.
I do not have any mods. I play on console(PS5)
I just realized this went under the wrong tab 🤦🏾♀️
Community ManagerHiya @VampireHeart91,
Are you receiving any error codes when your game freezes on you? Let's check the error history on your console by going to Settings-> System-> System Software-> Error History and let me know what you're seeing there.
Thank you. I tried making a new post and it wouldnt let me.
No I dont get any error codes.
Community ManagerThanks, and have you tested a brand new save file as well to see if the freezing also happens there?
No I have not tried that and will check. Im going to try to video grab it when I play next.
This is what its been doing. I am clicking buttons and the game doesnt respond to it usually itll stay like that and the only way to fix would be to shut down the game/console but luckily when it happened this time I didnt have to.
https://x.com/vampire_heart18/status/1738386704057405625?s=46&t=bAfB1WF-4WUF321h1kEX3Q
