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BlaqueCyn0's avatar
BlaqueCyn0
Newcomer
1 day ago
Solved

Get to work

When I downloaded Sims 4 game on my console. The get to work bundle package was included in my download. But as I've been playing the game, on my console, I can't get to work. But once I played it on...
  • simsplayer818's avatar
    9 hours ago

    BlaqueCyn0​ the PC and console games/add-ons are totally different. So Get to Work would have to have been bought separately on each platform, the console version and the PC version. So playing it on one has nothing to do with being able to play it on the other. You could only play it on both if you bought it on both.

    If you bought the Xbox version and it's not on your list of add-ons on your Xbox, go to the Store from your Xbox dashboard and search for it. If you've bought the Xbox version then it should say that it's Owned. It will let you download it again. If you have issues you can check your purchase history with Xbox. You can also speak to an Xbox advisor using Contact Us if you're still having problems, as purchasing problems fall under their responsibilities. They're very helpful and you can usually speak to someone on Live Chat pretty quickly:

    https://support.xbox.com/en-GB/help/subscriptions-billing/billing-payment-updates/check-xbox-purchase-history