Forum Discussion

Miles_Gamer_202's avatar
4 years ago
Solved

Giving feedback and making a complaint (Bug Report)

Product: The Sims 4 Platform:Microsoft XBOX One Which language are you playing the game in? English How often does the bug occur? Every time (100%) What is your current game version number? 1.47....
  • PoptartJuniper's avatar
    4 years ago

    @Miles_Gamer_2020 A lot of different issues can just cause your game to randomly crash.

    A console troubleshooting guide is here with steps to try Sims 4 Console Troubleshooting Guide 

    In that link is also a few other links that can direct you to current posts about crashing issues for your platform. I encourage you to read through these links.

    If you are crashing with a specific error code, this also would be helpful to know. If your game is just crashing, it is most likely this issue:

    • [XB] If you crash when exiting the CAS/Build Mode/Travel/Save and Exit, your game won't load/save or crash randomly, Please read/do the troubleshooting linked and post there XB1