3 years ago
Grey llama on apartment
I am also having an issue with the Jasmine Suits Apartment in San Myschuno, it’s been like this for a while where for some reason when I click on it, it just has this grey llama icon over it. I hones...
Hi there @islaaaa11,
Are you playing with a mouse and keyboard, or are you using a controller?
I am using a controller
Let's give the following steps a try:
Run a full power cycle on your console by following these steps:
If this doesn't help, we'll want to try a full uninstall and reinstall of The Sims.
We'll then want to check a few things on your controller:
Please also test a different controller, and keep me updated on how this works for you!
So first I tried uninstalling my game and all of my packs and then I updated my controller and the bug is still occurring. I didn’t explain the actual issue well in my first post but basically as you can see in the screenshot when I hover over sims in game the white outline does not appear I can only see their name and life stage, the same problem on objects, when I press A on sims/objects no options show up I hear the click sound effect but nothing appears. Also when I click LT to switch between sims, my screen is dragged to the other sim but I’m not playing her if that makes sense, I can’t switch to her at the bottom.
Hi, I thought I should let you know that I have tried different households in my save and they worked fine, I could play as normal with no bugs and so I tested the household I was playing originally again and it was the same bug. I’m sorry I don’t mean this to rush a reply from you at all I just thought that I should let you know in case this helps understand the problem
I've merged all your posts together as it sounds like you're seeing corruption in your current game save if these bugs are not occurring on a brand new save file. These issues can happen with very old save files and save files with a lot of played households.
If the save file has become corrupt, we wouldn't be able to restore it, as these files are stored locally to your console, however we can move your Sims over to a brand new save file instead so you can continue playing with your families. You can upload your current played families into the Gallery and then download them into a brand new save file and play with them there- do the same for any lots or builds you want to carry over to the new save file as well. However, doing this will reset these Sim's relationships with anyone outside of the household, and will remove any items in their inventories.