Forum Discussion
TheChatrock
1 year agoNew Rookie
Thanks for trying to help. I did the power down , it didn't help. I uninstalled and reinstalled my Sims 4. It didn't help. I reset XBox One to factory settings. It didn't help.
For those reasons I feel the Grimm Reaper event has a virus.
simsplayer818
1 year agoHero
@TheChatrock With the Sims we call it a bug rather than a virus and there are some bugs with loading at the moment, your issue may be part of that same problem but let's look at a couple more troubleshooting steps. Have you tried completely disconnecting your console from your WiFi and reconnecting it again a couple of times? Since the Series S is an online console that can also cause added connection issues, I experienced that when I was running the game on Series S.
How much memory is free on your console?
How much memory is free on your console?