Forum Discussion

Seasoned Ace

2 months ago

Growing Together bonus items no longer in my game

I can't find the Growing Together bonus items in my game anymore (swing set and toddler slide). I looked through all possibly relevant categories in build mode and searched for them by name, but they...

Community Manager

2 months ago

Hi there lucombre

Please try the following and let me know if you're seeing the content in-game then:

Restore the licenses on your console
Go to your Game Library
Scroll to Your Collection
Select The Sims 4
Scroll down to Add-Ons and locate your DLC here
Select the DLC in this list and select Install
When the download finishes, let your new content install and restart The Sims

lucombre
Seasoned Ace
20 days ago
EA_Solaire I haven't had time to do this yet, but I just loaded up a different lot that I hadn't loaded for a long time that had the swing set bonus item. When I loaded it up (long after I first noticed this issue on other lots), the swing set was there as it should be. I went into build mode and found the toddler slide there as well. However, after I went to manage worlds and re-loaded the same lot, I got a popup that I don't own an item and it would be removed, and the swing set was gone and I can no longer find either one in build mode (accessed from the same lot).
- EA_Solaire
  Community Manager
  20 days ago
  lucombre
  
  Thanks, were you game-sharing this pack or had you fully purchased it on your current PSN account?
  - lucombre
    Seasoned Ace
    16 days ago
    EA_Solaire I purchased it with my Playstation account - I'm not really sure what game sharing is, but there's only one PS account associated with my console...