Forum Discussion

5 years ago

Having Packs dissapear and in game purchases lost

Product: The Sims 4 Platform:Sony Playstation 4 Which language are you playing the game in? English How often does the bug occur? Often (50% - 99%) What is your current game version number? 1.28 ...

playstation

xbox

PoptartJuniper

Hero (Retired)

5 years ago

@Ocean_Riptide16 Please make sure you are logged in to the account that purchased the packs, or that the account that purchased your packs is still on the console. Packs only appear for the purchasing account for download.

A help thread is here as well. [Read First]FAQ - Sims 4 Console DLC Issues

Blood0rchid
5 years ago
@PoptartJuniper so, If I buy a pack and my son wants to play on his account he doesn't have access to the packs I already purchased on the same Playstation?
Seems crappy... Other games have the additional content available for the whole system... regardless of who bought the pack...
- PoptartJuniper
  Hero (Retired)
  5 years ago
  @Blood0rchid The packs are available for all users on the playstation so long as the account that purchased the packs is on the playstation and the playstation is the primary console.
  
  It is the same as other games. (Except a couple popular MMOs)