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XxXFoxEXxX's avatar
XxXFoxEXxX
New Scout
3 months ago

Help!!

I'm on ps5 I can't load lovestruck world it's just a white screen and loading green ring it has the UI bar at the top and I can press start but it doesn't do anything I have to reload my whole game and still doesn't work I have reinstalled the game twice, 

1 Reply

  • EA_Solaire's avatar
    EA_Solaire
    Icon for Community Manager rankCommunity Manager
    3 months ago

    Heya XxXFoxEXxX​ 

    Let's try the following:

    Turn off Your system completely, let it sit for a few minutes and power it back on.

    Check that your game is fully updated:

    • Go to the PlayStation home screen. 
    • Highlight the game you're playing and press the Options button on your controller.
    • Select "Check For Update" and install any updates that are available.
    • Restart the Console completely.

    Make sure your console system software is up to date. 

    • Select Settings at the top of the PlayStation home screen.
    • Choose "System Software Update" and allow any system updates to install.
    • Reboot your PlayStation.

    Having issues with a system software update? Follow these guides:

    Uninstall and Reinstall the game:

    • Go to Settings > Application Saved Data Management > Saved Data in System Storage > Delete.
    • Select a game or application.
    • Set check marks beside the data you wish to delete or Select All.
    • Select Delete > then OK to confirm your decision.

     

    If these steps don't help, please attach a screenshot to your post of what exactly you're seeing. 

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