Forum Discussion

GridironGuy88's avatar
3 years ago
Solved

Household Items Erased

Lately, when I load a saved game it shows me an error message that some household items are missing. I previously had a portable speaker, neon sign, and some posters that are now missing and replace...
  • EA_Solaire's avatar
    EA_Solaire
    3 years ago

    Hi there @GridironGuy88,

    Let's follow the steps here to be sure all your DLC is fully installed to your PS4:

    1. Quit the game if you have it running.
    2. Go to your Library.
    3. Choose Purchased.
    4. Select The Sims 4.
    5. Scroll down to PlayStation Store and open My Add ons.
    6. Find your DLC in the list and start the download.
    7. When the download finishes, let your new content install and restart your game.

    If the content is still missing once you've checked this, please be sure to let me know!