Forum Discussion
PoptartJuniper
6 years agoHero (Retired)
@Lillie22628 It's possible your game is corrupted and you need to uninstall it then reinstall it. This will not affect your game saves and can fix any broken game files that are causing the issue. After you uninstall the Sims 4 I'd recommend power cycling your XBox before reinstalling the game.
Uninstall and Reinstall the Game.
- Before you can reinstall a game, you must first uninstall it from the console's hard drive. To uninstall a game:
- Press the Xbox button to open the guide, then select My games & apps and then Games.
- Highlight the game you want to uninstall, press the Menu button, and then select Uninstall.
You can then reinstall the game by inserting the disc or downloading it again from the Microsoft Store. To download the game again, go to My games & apps > Games and then select the game title from Ready to install.
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