Loading households returns me to world map

@2315644 

Test the new save file, and let me know if the error pops up there as well please 

Oh are u saying test the new file with the same household with the error code or test with a new game with new household like with my other households because when I click on my other households to play them it works perfectly but when I do a new game it’s still an error with the same household but with an different error code because this time I moved the household into another lot but I did do a new saved household in the same lot that the other error code was giving me and nothing that I have tried still worked 

@2315644 

You need to start a brand new save file (not a new household within the same save file) and test this with a brand new family. If you see any error codes on a brand new save file, please let me know. 

Oh so how do I start a brand new saved file?

@2315644 

From the main menu of The Sims, instead of clicking on Load Game, or resume, you're going to select New Game. This will load a brand new save file, and you can create a new family to test out. 

does the new family have to be new or can I put the same family in there?

I think I found out what it is I think it’s my house it’s self I don’t think it’s the household.

Thanks for not responding it’s been a month I tried asking u a quick question but nvm I guess

@2315644 

Apologies for the delay on this.

If it's the house that's causing the issue, try bulldozing and replacing this lot, or placing this house on a different lot instead.