Forum Discussion

stonedgamer322's avatar
2 years ago

Loading screen issues

Product: The Sims 4
Platform:Sony Playstation 4
Which language are you playing the game in? English
How often does the bug occur? Every time (100%)
What is your current game version number? 1.77
What expansions, game packs, and stuff packs do you have installed? Growing together expansion pack, basement kit, greenhouse haven kit, cottage living, dream home decorator, tiny living, cats & dogs, parenthood, seasons, laundry day, high school years, werewolves game pack, litter campers kit, bust the dust kit, paranormal stuff pack. Snowy escape expansion pack, Star Wars journey to batuu game pack, my first pet stuff pack, nifty nitting stuff pack, discover university, realm of magic, spa day, island living, stranger bills, movie hangout stuff, fitness stuff, bowling night stuff, jungle adventure; get famous, get to work, get together, kids room stuff, toddler stuff, dine out, cool kitchen stuff, luxury party, vintage glamour stuff, city living, vampires
Steps: How can we find the bug ourselves? There is no way for me to fix it. It is a game or console issue.
What happens when the bug occurs? The loading screen takes a way too long. Sometimes minutes to load. Yet I see people play on Pc and it loads basically instantly. I was just trying to travel with my sims family and after about 5 minutes I turned the game off and reloaded it. It still took about 30-60 seconds to load the screen. It does this when starting the game, loading the game, loading any new lot on the game.
What do you expect to see? I expect to see the game load at a faster rate. I feel like half of my time playing the game is sitting here waiting for loading screens.
Have you installed any customization with the game, e.g. Custom Content or Mods? On console - never used.
Did this issue appear after a specific patch or change you made to your system? No

Not sure what I’m supposed to type here. I pretty much said everything I needed to above.

5 Replies

  • I wouldn't say that any of the loading screens are instant. Though 5 minutes to travel seems excessive. When I initially load into a household it can sometimes take 5+ minutes, but once I'm playing, when I travel it's usually not much more than a minute or two on either side of the world map.

    Is it hanging just loading the map (you click travel, times pauses, and that's as far as you get) or after you pick your destination (you click travel, go to the map, pick a lot, and then sit on the loading screen for that lot)?

  • Have you ever tried rebuilding the database on the PS4? It's possible that data is spread all over the hard drive and the system is having trouble locating it. It might be worth a shot.

    Power off the PS4 completely (not low power mode). Then press and hold the power button on the console until you hear a second beep; there's one when you first press it, then another about five seconds later if you keep holding down the button. After that release the button, and connect your controller with the USB cable. Press the PS button on the controller to turn it on, and when a menu appears on screen choose the Rebuild Database option.

    It could take a while to complete, but in my experience I've only seen it take about 10 minutes at the longest. Even if this doesn't help your current TS4 issue, it should make the PS4 a little snappier if it's never been done.

  • Product: The Sims 4
    Platform:Xbox Series S
    Which language are you playing the game in? English
    How often does the bug occur? Occasionally (10% - 49%)
    What is your current game version number? most recent
    What expansions, game packs, and stuff packs do you have installed? horse ranch
    Steps: How can we find the bug ourselves? playing in game, loading into different lots with horses
    What happens when the bug occurs? you get stuck in the loading screen for a really long time, sometimes up to 30mins
    What do you expect to see? i expect it to load in less than a minute or two, but it is taking far too long
    Have you installed any customization with the game, e.g. Custom Content or Mods? On console - never used.
    Did this issue appear after a specific patch or change you made to your system? Yes
    Please describe the patch or change you made. i installed the expansion pack horse ranch

    It often happens when i am loading back to my original lot, the top right 50x50 from the park. it keeps loading and it is getting frustrating. one time it took so long i had to reload the game and lost my progress 

  • l8uuu4vd83yy's avatar
    l8uuu4vd83yy
    Seasoned Newcomer
    2 years ago

    My game is simply taking to long to do anything even loading screen is taking long i have 34 packs and im playing on PlayStation and now im really angry because i feel i waste my money and my time waiting for my game to do one simple thing i like the game but they need to fix the fact that the game is taking TOOO LONG FOR ANYTHING TO BE DONE i really want to continue my game without waiting for my sims to have one long loading for a conversation and the worst part the game time go on while they load PLEASE FIX THIS. 

  • Product: The Sims 4
    Platform:Xbox Series S
    Which language are you playing the game in? English
    How often does the bug occur? Often (50% - 99%)
    What is your current game version number? Latest Console - SDX 22.0
    What expansions, game packs, and stuff packs do you have installed? All
    Steps: How can we find the bug ourselves? When playing the game, have a sim travel out or travel home.
    What happens when the bug occurs? The load screen with the plumbob will appear without the load bar and spin for several minutes. Seeeeeevvvveeerrraaaallll minutes. Then eventually, the load bar will appear and the game will resume as normal.
    What do you expect to see? I didn’t have this problem until I downloaded For Rent. Series S usually gives me fast load times and I expect to see that.
    Have you installed any customization with the game, e.g. Custom Content or Mods? On console - never used.
    Did this issue appear after a specific patch or change you made to your system? Yes
    Please describe the patch or change you made. Downloading For Rent

    n/a