Thanks for checking, in that case you'll want to get in contact with PlayStation support directly so they can review your billing details and see what's going on with your packs.
Community ManagerHeya uvmc81prpz7k
First let's be sure your DLC is fully installed to your console:
If you're still not able to access your pack after trying this, be sure to let me know.
Hi! I am so sorry, i forgot to reply! When i checked on the add ons (before i open the game), the DLC/Pack that i'm having trouble with couldn't be installed since apparently i didn't pay for them! But when i opened the app and see the dowbloaded packs, uts said that i already own the psck. I brought the pack some time ago, and i've restarted the app and console, but its still having the same problem
Community Manageruvmc81prpz7k Were you previously game-sharing? Please look over the transaction history on your console to verify if you're logging in with the same PSN account you had bought these packs on originally.
No game sharing. I've looked at my transaction history and the proof is there, same account and everything
Community ManagerThanks for checking, in that case you'll want to get in contact with PlayStation support directly so they can review your billing details and see what's going on with your packs.
Community Manager
