Solved
My expansion packs keep disappearing on my ps4. Any suggestions?
I have purchased all of the "worlds", and most of the add ons, and Island living keeps disappearing, along with my Cool kitchen stuff, and laundry day
Sul Sul, @Evemy71.
If you're still having difficulty accessing your Packs, let's try some troubleshooting.
After installing a pack, the troubleshooting steps are:
- PS4-only: Confirm that the console shows the pack as INSTALLED and not “READY TO INSTALL” under Manage Game & add-ons
- If the pack isn’t there, download it and restart The Sims 4
- If the pack is installed
- Quit The Sims 4 and restart the game
- If it still doesn’t show up
- Press and hold the power button on the front of the Xbox One until it turns off
- Wait 30 seconds and turn on the console again (cold boot)
- Launch The Sims 4
- If it STILL doesn’t show up
- Press and hold the power button on the front of the Xbox One until it turns off
- Unplug the Xbox One from power
- Wait 30 seconds, plug it back in and turn on the console again
- Launch The Sims 4
Please let me know how it goes for you.
Arrenai 🐱
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