Forum Discussion

sappie89's avatar
sappie89
Seasoned Rookie
2 years ago
Solved

my game keeps freezing

Product: The Sims 4 Platform:Sony Playstation 4 Which language are you playing the game in? English How often does the bug occur? Every time (100%) What is your current game version number? lates...
playstation
xbox
sappie89's avatar
sappie89
Seasoned Rookie
2 years ago

no unfortunately not. my game is just really stuck and it wont let me save

EA_Solaire's avatar
EA_Solaire
Icon for Community Manager rankCommunity Manager
2 years ago

@sappie89 

From your main menu on your PS4, if you head to Settings-> System-> Error History are you seeing any information there about any recent error codes? 

  • sappie89's avatar
    sappie89
    Seasoned Rookie
    2 years ago
    @EA_Solaire CE-34878-0 but thats the only error ive seen not sure what its about
    • EA_Solaire's avatar
      EA_Solaire
      Icon for Community Manager rankCommunity Manager
      2 years ago

      @sappie89 

      Thanks, please run through these steps to clear up this specific error. 

About The Sims 4 Technical Issues - Consoles

Get help with your technical issues in The Sims 4 on Xbox and PlayStation in this community forum.4,165 PostsLatest Activity: 52 minutes ago