My Sims are stuck in t-pose

Hi so i was basically just playing as usual on my ps4 using no cc content at all although I use in game cheats. One of my sims got stuck doing things, she stood still so I naturally decide to reset the sim but that makes her go into a t pose. I thought I would just restart the game as it might have been a glitch. I save and go back to the world she is still stuck, I travel with my sim to see if that helps, it doesn’t so I go back to the house with her and then all my sims are t-posing. I don’t know what to do, I have bought a bunch of packs and have a lot of worlds I really love please help I will provide more info if necessary!