Forum Discussion

s2fh8cm1i14r's avatar
s2fh8cm1i14r
New Novice
17 days ago
Solved

New update

Hey so I’ve just updated my PS4 and gone onto Sims and got the pop up for the 25th birthday update and all that but when I go into CAS or build mode there’s no new free items? Are consoles not getting the 70 new items? If not this is unfair because we’ve paid the same as everyone else

  • EA_Solaire's avatar
    EA_Solaire
    14 days ago

    Do you have the SDX downloads enabled in your game settings? From the main menu, head to Game Options-> Sims Delivery and make sure the check box there is enabled. 

7 Replies

  • EA_Solaire's avatar
    EA_Solaire
    Icon for Community Manager rankCommunity Manager
    17 days ago

    Hi there

    After installing this SDX, did you restart your game? You need to fully restart in order to see the content in-game. 

  • I updated my entire game and haven’t had any notification about receiving free content. The only thing I have from the 25th birthday update is the 50% off packs. 

  • jord768's avatar
    jord768
    Seasoned Newcomer
    15 days ago

    Are you still having this issue? Twice I have deleted the game fully and reinstalled it and nothing seems to be working 

  • EA_Solaire's avatar
    EA_Solaire
    Icon for Community Manager rankCommunity Manager
    14 days ago

    Do you have the SDX downloads enabled in your game settings? From the main menu, head to Game Options-> Sims Delivery and make sure the check box there is enabled. 

About The Sims 4 Technical Issues - Consoles

Get help with your technical issues in The Sims 4 on Xbox and PlayStation in this community forum.4,173 PostsLatest Activity: 24 seconds ago