House in fairy world completely inaccessible
I had moved a family into greenwood hamlet residential and then moved them out accidentally taking the furniture. I tried to fix it by going into another save and and saving the house to my library but when i went into build mode and it said I don't own the content, which I 100% do this house is part of the new nature pack WHICH I PREORDERED ITS 1000% THERE ALL THE CONTENT. I started a completely new save and made a new sim and moved them into the house and its completely ruined now, it used to be a beautiful fairy house and its now full of generic wallpaper and items and I KNOW that I own the stuff I can see it in my build mode. I just want Greenwood Hamlet Residence to reset back to normal but I don't even know what the problem is
Unable to access the gallery on PS5
Everytime I try to access the gallery I get a notification saying; "UNABLE TO GO ONLINE There's no internet connection available. Please make sure you have a working internet connection to access Online content." Why am I getting this notification when my internet is running smoothly, my PS5 is always connected to the internet and I was just watching YouTube on it before opening my game? This is not okay. I cannot do anything. I can't access sims I created specifically to play with in the new pack and I can't get to builds I saved for anticipating the Enchanted by Nature pack. Now I can't even play it.
Game closes to home screen
It seems since the latest update, I’ve attempted twice over the last three days to relocate my sims to a new city, & each time I press to buy a property the game completely closes out & it’s on the Xbox Home Screen. I’ve uninstalled everything & re-installed it all back & it’s still doing it. Don’t know what else to do 😩 Is there a fix that exists or is coming?can't create new saves
I'm really hoping someone is able to help me, or the right person sees this and fixes it. Ever since the new enchanted by nature pack was available for download I have not been able to create new saves.. this is incredibly frustrating for a number of reasons but there's also no way for me to duplicate a save and override it. Just the option to override only. A smaller, but still prevalent grievance, I'm also unable to save anything under the "game options" category, like panning the cameras. PLEASE HELP I can't figure out how to talk to a REAL EA employee :(
Major glitching makes game unplayable on PlayStation
After the last 3 updates the game has gotten more unstable. Since the latest update, everytime I click on a saved household the game/whole screen glitches making the game unplayable. I can't move, click on anything or even use the screen at all. I am playing the game on PS4.Unable to access the live events
Hi, I have been unable to login to EA to use the features like the live tasks, for example the new Nature one or the Reaper Rewards etc. I tried to contact the help desk before about this and was told that they would need to reset my blocked account(not sure why it was blocked). Please can you help as I'm missing out on so many extra features. I have attached the popups that appear when I try to login or load the computer. Thank you Natasha CollinsSims 4 Console 2.14 Update Won’t Download on PS5 (Disc Copy)
I’m unable to download the Console: 2.14 update for The Sims 4 on PS5. I have the physical disc version of the game, and every time I try to update, it gets stuck and won’t progress. I’ve been trying for several days, and the update never completes. The loading time constantly fluctuates, going as high as 25 hours, and has never gone below 12 hours. It stays stuck at “Preparing to download” or at 0%, and sometimes resets or jumps around. The update has never actually installed. As it stands, I can’t play the game at all because the update is required. What I’ve Tried So Far: Cancelled and deleted the download from the queue Rebooted PS5, unplugged power for several minutes Cleared cache and rebuilt database via Safe Mode Changed DNS settings to: Google: 8.8.8.8 / 8.8.4.4 Cloudflare: 1.1.1.1 / 1.0.0.1 Switched to a mobile hotspot and wired Ethernet Verified game is installed to internal storage, not external Other games and updates install just fine I’ve seen multiple players report similar issues with this patch (Console: 2.14) across Reddit and social media. Is this a known issue, and is there a fix coming soon? I’d appreciate any updates or support, as it’s frustrating not being able to play a game I physically own. Thanks in advance