Missing kits since update to market place.
I logged on to my sims 4 game today, first time since marketplace came to console. And have realised that although I purchased the royalty and legacy bundle I no longer have access to the two kits that came with it (silver screen style kit and tea time solarium kit) I still have my early purchase content, how can these kits be restored to me. I play on Xbox series x and my Xbox ID is Leese90.personal gallery empty after new update
So a brief moment, I play the Sims almost every day except this last week and I heavily rely on my personal gallery for custom tattoos I've made, builds etc. going in to play my legacy save I've realised that all my saves are gone and my library is completely blank from creations I've made or from other creators. I play on PS5 so I have no mods or cc that could've broken my game. I need to know if I can retrieve my stuff back.
okay so I play on Xbox One
what is going on with this game I don't even feel like playing it because it's so hard to play because nothing works and everything was fine and so I put in royalty and legacy and it's ruined everything the walls are ruined because my sim got stuck with her tenants in an apartment that's not even being rented. she's showing up to the event that is for fitness with a completely different outfit on that she's never wore before and that's not saved and I tried everything to fix all this it's a lot of stuff that's not working and I mean bad. it's unplayable practically. what are you guys going to do about this? I spend so much money on these games and I'm not spending no more until you guys fix this crap. a bunch of engineers and techies can't fix it?? I don't understand. this game has gotten completely out of control it don't work right. it doesn't work at all. fix it man. and you know what else why are there no mods for people that they can download on console I feel like it's such a horrible thing you're doing to people on console when it's absolutely downloadable.
Entire Game Lost After Save / Save Issiue
Hello, I am playing The Sims 4 on PlayStation 5. I have been using the same save file (“Save 9”) for several months. Recently, I created a new family and saved the game using the same save slot. After reopening the game, all my previously created families, houses, and progress were completely gone. The save slot is still visible, but all previous content has been replaced. I did not manually delete any data. I was not aware that saving over the same slot would permanently overwrite months of progress without any recovery option. I have already checked both Console Storage and Cloud Storage on PS5. There is no older version available to restore. Is there any possible way to recover a previous version of this save file on PS5? Any help would be greatly appreciated. Thank you.
