@Wyattsmama2008 A help article is here regarding child accounts, how to age accounts, along with parental controls. Online Access Information for Child Accounts.
There is literally NO option to do anything. I can’t force age up her account with EA, and they only way to work around it from what I’m gathering is to either age up her Microsoft XBOX account to at least 13 so that theoretically EA/Origin would see it and hopefully push through the “age up your account” notification, or I would have to create an entirely NEW account that has a DOB to reflect someone at least 13.
That’s insane that parents either have to create an account with a false age, or we are unable to grant these permissions for our child.
@Wyattsmama2008 I've merged your posts together to keep all the information in one place.
The age restriction for the gallery is 13. While it may seem ridiculous that you can't decide for your child, the game is rated Teen and all interactions are set for Teen and above, including the gallery content.
The online gallery just came to console in January, so many of us went without since Sims 4 was released on console in 2017.
Many building tutorials are available for examples on how to make creations, and while your child is unable to simply download new houses, it can be fun for them to play with building and see what kind of masterpieces they can create on their own.
I can direct you to some helpful websites if you'd like for your child to browse.
Youtube Tutorial without CC or Mods (YouTube Link)
Basic Building Tutorial (Youtube Link)
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